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Now, identify and analyze three cultural norms in your organization/department (Psychiatric Mental Hospital) . For each norm, identify the benefits of the norm, how the norm came into being and/or is maintained, and the negative consequences of the norm and for whom.
Remember norms drive behavior. Policies are not norms. How people behave with respect to policies are more reflective of a behavioral norm. In fact, the reason you have policies often is to counter cultural norms. If an organization had a well established and agreed upon set of norms that people followed, it would not need written policies. The cultural norms would tell people how to behave in a given situation. So, look below the surface at the actual behaviors, not the policies.
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